Policies of High Performance Systems, Inc.

The use of this site is governed by the policies, terms and conditions set forth below. Please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. Your submittal of any purchase order to High Performance Systems, Inc. indicates acceptance of these terms and conditions. These terms and conditions shall supersede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by High Performance Systems, Inc.. High Performance Systems, Inc. reserves the right to make changes to this site and these terms and conditions at any time.

High Performance Systems, Inc. Privacy Policy
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, and phone number. We use this information to process your orders and to keep you updated on your orders. Our secure servers protect the information using advanced encryption and firewall technology. Your personal information cannot be read as it travels to our ordering system. In order to most efficiently serve you, credit card transactions and order fulfillment are handled by reputable third-party banking and distribution institutions. They receive the information needed to verify and authorize your credit card and to process your order. They are under strict obligation to keep your personal information private. High Performance Systems, Inc. is not responsible for the actions of third parties. Our Company fully cooperates with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we reasonably believe to be unlawful. Please check back frequently to see any updates or changes to our privacy policy.

Copyright and Trademark Notice
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of High Performance Systems, Inc. and Creative Catalyst. Copyright 2001, ALL RIGHTS RESERVED. All software used on the site is the sole property of High Performance Systems, Inc. or those supplying the software. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without High Performance Systems, Inc. 's prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties. All custom graphics, icons, logos and service names are registered trademarks, trademarks or service marks of High Performance Systems, Inc. All other trademarks or service marks are property of their respective owners. The use of any High Performance Systems, Inc. trademark or service mark without High Performance Systems, Inc. 's express written consent is strictly prohibited.

Disclaimer and Limitation of Liability as to Products Sold
All of High Performance Systems, Inc. 's products are guaranteed against defects for 30 days from the date of the invoice. EXCEPT AS EXPRESSLY STATED HEREIN, High Performance Systems, Inc. MAKES NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO PRODUCTS SOLD ON THE High Performance Systems, Inc. SITES. EXCEPT AS EXPRESSLY STATED HEREIN, High Performance Systems, Inc. EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO PRODUCTS SOLD ON THIS SITE, INCLUDING BUT NOT LIMITED TO, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. YOU AGREE THAT THE SOLE AND EXCLUSIVE MAXIMUM LIABILITY TO High Performance Systems, Inc. ARISING FROM ANY PRODUCT SOLD ON THE High Performance Systems, Inc. SITES SHALL BE THE PRICE OF THE PRODUCT ORDERED. IN NO EVENT SHALL High Performance Systems, Inc. , ITS DIRECTORS, OFFICERS, EMPLOYEES AND REPRESENTATIVES BE LIABLE FOR SPECIAL, INDIRECT, CONSEQUENTIAL, OR PUNITIVE DAMAGES RELATED TO PRODUCT SOLD.

Disclaimer and Limitation of Liability as to the High Performance Systems, Inc. Web Site
THE High Performance Systems, Inc. WEB SITES AND THE MATERIALS THEREIN ARE PROVIDED "AS IS". High Performance Systems, Inc. MAKES NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO THE High Performance Systems, Inc. SITES, THEIR OPERATION, CONTENTS, INFORMATION, MATERIALS OR YEAR 2000 COMPLIANCE. High Performance Systems, Inc. EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO THE SITES OR THEIR USE, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. YOU AGREE THAT High Performance Systems, Inc. , ITS DIRECTORS, OFFICERS, EMPLOYEES OR OTHER REPRESENTATIVES SHALL NOT BE LIABLE FOR DAMAGES ARISING FROM THE OPERATION, CONTENT OR USE OF THE High Performance Systems, Inc. SITES. YOU AGREE THAT THIS LIMITATION OF LIABILITY IS COMPREHENSIVE AND APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION DIRECT, INDIRECT, COMPENSATORY, SPECIAL, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES.

Return Policy
All Sales are final and title of product passes to you upon receipt of product. Return of product may only be made for defective products. Defective products will be repaired or replaced at our option. Under no circumstances may a product be returned for Full Credit.

Incompatibility Returns

If a product is not compatible, you may return the product within 30 days only for an 80% credit of the product purchase price. This credit will not include shipping or handling or rush charges.Any other Return for any reason will be subject to a 20% restocking fee. Shipping and Handling and Rush Charges will not be refunded under any circumstances.Products may be returned to highpersys.com for repair or replacement in the following manner: Returns to High Performance Systems, Inc. must be made within 30 days of the invoice date. After 30 days, no returns will be allowed or accepted. Before returning any item, you must contact our Returns Department for a Return Merchandise Authorization number (RMA). No returns, of any type, will be accepted without an RMA number. The RMA number is good for only one (1) item and must match the product authorized for return. RMA numbers are valid for 10 business days and all returns must be received within 10 days of obtaining the RMA number. You are responsible for shipping costs of all returns. Laser printers, inkjet printers, fax machines, and special order items may only be returned for replacement and not for any refund. Software returns will be accepted for refund only if the product is unopened. Non-defective software that has been opened will not be accepted by High Performance Systems, Inc. for return. Defective software may be returned for exchange with the same product only. All refunds for non-defective items exclude shipping and handling charges. Please allow 2-4 weeks for refunds to be processed and credited to your account. In order to receive a refund, your purchase must be returned with shipping pre-paid. All items must be in "as-new" condition, in original packaging and with all warranty cards, manuals and accessories. The original packing slip must be included and the RMA number visible on the package. Any discrepancies could result in a delay or full or partial forfeiture of your refund. There will be a $35.00 re-boxing fee for products not returned in the original manufacturer's packaging. If part of a product becomes defective, the full product must be returned for credit or replacement. All returns must be properly packaged to prevent damage and sent insured via UPS, Federal Express, or any other courier that issues a tracking number. We will not be responsible for damage caused by shipping.

Links
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that High Performance Systems, Inc. is not responsible for the operation of or content located on or through any such site.

Typographical Errors
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, High Performance Systems, Inc. shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. High Performance Systems, Inc. shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, High Performance Systems, Inc. shall immediately issue a credit to your credit card account in the amount of the incorrect price.

Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. High Performance Systems, Inc. reserves the right at any time after receipt of your order to accept or decline your order for any reason. High Performance Systems, Inc. reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed over $2000.00 (U.S.) must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order.

Payment Methods
Credit Cards - We accept major credit cards including, Visa, MasterCard and American Express. There is no surcharge for using your credit card to make purchases with High Performance Systems, Inc.. Please be sure to provide your exact billing address and telephone number-the address and phone number your credit card bank has on file for you. For your protection, we will only ship to the billing address of your Credit Card. Incorrect information will cause a delay in processing your order. Your credit card will be billed upon processing your order.Money Orders, Cashier's Checks, Company Checks, & Personal Checks - High Performance Systems, Inc. accepts money orders, cashier's checks, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier's check. For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. High Performance Systems, Inc. cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25 fee on all returned checks.

Shipping Policy
High Performance Systems, Inc. does not ship on Saturday or Sunday. Due to shipping restrictions we cannot deliver to P.O. Boxes. All Shipments are subject to stock availability. We are not responsible for shipping damage. Any damage claim must be made with shipping company.

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